Returns and warranty claims

ATTENTION!

When returning goods, please keep in mind that unlike non-printed items, personalized textiles are not eligible for return under § 19 (1)(c) of Act No. 108/2024 Coll. on Consumer Protection (Slovakia). Textiles customized based on your request (e.g. with print, embroidery, etc.) cannot be returned without a reason unless they are defective. If the product has a defect, please use the complaint/return procedure.