Request submitted

Your withdrawal request has been successfully submitted. Our team will review it and contact you by email with further information about the process.

Withdrawal Form

Under European Union law, you have the right as a consumer to withdraw from a distance contract within 14 days of receiving the goods, without giving any reason.

Important notice – exception for customized products
The right of withdrawal does NOT apply to products that have been customized, personalized, or otherwise modified based on your specifications (for example custom printing, embroidery, or other modification). This exception is in accordance with sections 4.2 and 12.1 of the store Terms of Service.
View Terms of Service (sections 4.2 and 12.1) ↗

Step 1 – Fill out the form

The withdrawal period has expired Based on the delivery date you entered, the statutory 14-day withdrawal period has expired. The form cannot be submitted through this channel. If you believe this is an error, or your situation is different, please contact us directly at shop@merchyou.shop.
The statutory 14-day withdrawal period starts on the day you receive the goods, so please enter the delivery date, not the date the order was placed.

Step 2 – Review and confirm

Full name:
Email address:
Order number:
Date of delivery (receipt) of the order:
Product name: